iMathMate is designed for students and families. We are transparent about what we collect, why we collect it, and how we protect it.
This Privacy Policy explains how iMathMate collects, uses, stores, shares, and protects personal information when you use the iMathMate mobile app, website, web app, student dashboard, parent dashboard, learning tools, AI tutor, quizzes, practice features, camera/photo upload features, and related services.
"iMathMate," "we," "our," or "us" means the operator of iMathMate. "Services" means the iMathMate app, website, AI math tutor, learning tools, quizzes, dashboards, and related services. "User," "you," or "your" means a student, parent, guardian, teacher, school representative, or website visitor using iMathMate.
iMathMate is an AI-powered math learning platform that helps students understand math concepts instead of only receiving final answers. Students may use iMathMate to submit math problems through typed input, photos, screenshots, worksheets, PDFs, or chat, and receive guided explanations, practice questions, quizzes, and learning recommendations.
For privacy requests, parental requests, data deletion requests, or questions about this Privacy Policy, contact: Privacy Contact: Privacy@imathmate.com
This Privacy Policy applies to personal information collected through:
This Privacy Policy does not apply to third-party websites, services, app stores, payment processors, school platforms, or external links not controlled by iMathMate.
iMathMate may be used by children, teenagers, and school-age students. Because students' privacy is especially important, we apply additional protections to student information.
Where required by law, students below the applicable age must use iMathMate only with permission from a parent, legal guardian, school, or authorized educational institution. We do not knowingly collect personal information from children where parental, guardian, or school consent is legally required unless that consent has been obtained.
If you are a parent or guardian and believe your child has used iMathMate without required consent, contact us at Privacy@imathmate.com.
The personal information we collect depends on how you use iMathMate.
You should avoid uploading images or documents that contain unnecessary personal information such as names, addresses, or identity documents.
When you create an account, enter your grade or learning goal, type a math problem, upload content, use the AI tutor, complete quizzes, save progress, contact support, subscribe to paid features, sign up for emails, or submit feedback.
Through app analytics, website analytics, cookies, device logs, crash reporting, security monitoring, and server logs.
A parent, guardian, teacher, tutor, or school may provide student information to create or manage a learning account, monitor progress, assign activities, or support learning.
We may receive limited information from service providers such as payment confirmation, subscription status, authentication confirmation, delivery status from email providers, and analytics and crash reports.
Create and manage accounts, process math problems and images, generate step-by-step explanations, provide AI tutor responses, save learning history, track quiz and practice progress, recommend topics, build personalized learning roadmaps, and provide customer support.
Understand weak and strong areas, recommend next topics, suggest prerequisite concepts, adjust explanation difficulty, provide practice based on grade or curriculum, track improvement over time, reduce repeated mistakes, and provide parent or teacher insights where available.
Improve AI explanation quality, OCR accuracy, quizzes and practice flows, app speed and reliability, safety and abuse detection, and develop new educational features. Where possible, we use aggregated, anonymized, or de-identified data for product improvement.
Send account-related messages, password resets, security alerts, support responses, subscription updates, parental consent notices, service announcements, and marketing messages only where allowed by law and your preferences.
Activate paid features, confirm subscriptions, prevent fraud, provide receipts. Protect accounts, detect unauthorized access, prevent abuse of AI features. Comply with applicable privacy, consumer protection, tax, accounting, child protection, and education laws.
Where laws such as the GDPR, UK GDPR, or similar data protection laws apply, we rely on one or more of the following legal bases:
iMathMate uses artificial intelligence and educational logic to help students understand math.
AI may be used to read and interpret math problems, generate step-by-step explanations, answer follow-up questions, identify possible weak concepts, recommend prerequisite topics, suggest personalized practice, adapt explanations to a student's level, and help parents, teachers, or schools understand learning progress.
iMathMate's AI features are educational tools. They should not be treated as a replacement for teachers, parents, guardians, or professional educational judgment. iMathMate does not use automated processing to make decisions that produce legal or similarly significant effects on users.
Learning recommendations are based on activity within iMathMate — quiz results, incorrect answers, practice performance, topic history, and user-selected goals. Users, parents, guardians, teachers, or schools may contact us to ask about learning profile data, correct inaccurate information, request deletion, or object to certain processing.
When you upload a photo, screenshot, worksheet, PDF, or typed math problem, we use it to read the problem, extract text, formulas, graphs, or diagrams, generate explanations, provide follow-up help, save problem history (if enabled), and improve learning recommendations.
iMathMate is designed for students, including minors. We apply additional safeguards for children and student users.
We do not sell children's personal information. We do not use children's personal information for third-party targeted advertising.
Where required by law, we obtain consent from a parent, legal guardian, school, or authorized educational institution before collecting personal information from a child. Required age for consent may vary by country or region.
Parents and guardians may request to review, correct, or delete their child's personal information, withdraw consent, stop further collection, or request a data copy. Contact us at Privacy@imathmate.com with verification of your identity and relationship to the child.
If we learn that we collected personal information from a child without legally required consent, we will delete the information, disable the account, or obtain proper consent.
Where iMathMate is used by a school, tutor, teacher, or educational institution, the school or institution may provide student information or authorize student use.
If a school or institution has a separate agreement with iMathMate, that agreement may include additional privacy, security, and data protection terms.
We do not sell personal information.
We may share information with trusted service providers for cloud hosting, databases, authentication, AI model processing, OCR, analytics, crash reporting, email delivery, customer support, payment processing, app stores, and security. These providers may only use the information to provide services to iMathMate.
When you submit a math problem, image, or chat message, relevant content may be sent to AI or OCR providers to generate explanations. We require these providers not to use identifiable student personal information to train their general AI models unless clearly disclosed and legally permitted.
Where applicable, student progress, quiz results, weak-topic indicators, saved work, or learning recommendations may be shared with a linked parent, guardian, teacher, tutor, school, or authorized administrator.
Payment information is processed by app stores or payment providers. We may share information to comply with law, protect user safety, prevent fraud, or respond to lawful requests. In a merger or acquisition, personal information may be transferred. We may share for other purposes with your explicit consent.
iMathMate's website may use cookies, pixels, local storage, SDKs, and similar technologies.
We do not use children's personal information for third-party targeted advertising. You can manage cookies through browser settings, cookie banner settings, device settings, or consent preferences on our website.
We may send marketing communications only where permitted by law — if you signed up for updates, requested information, consented to marketing, or are a parent, teacher, or adult user where marketing is legally permitted.
You can opt out of marketing emails at any time by using the unsubscribe link or contacting us at Privacy@imathmate.com. We will still send non-marketing messages where necessary (account, security, subscription, service messages). We do not send behavioral advertising to child users.
We keep personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer period is required by law.
| Data Type | Retention Period |
|---|---|
| Account information | While the account is active and for a reasonable period after deletion or inactivity |
| Student learning profile | While the account is active or as required by school/parent settings |
| Quiz and practice history | While needed for progress tracking or until deletion is requested |
| Uploaded math photos, worksheets, or PDFs | Deleted, anonymized, or retained according to user settings and service needs |
| AI chat history | Retained while needed for learning history, safety, or support, unless deleted |
| Consent records | Retained as long as needed to show valid consent and comply with law |
| Payment and transaction records | Retained as required for tax, accounting, fraud prevention, and legal obligations |
| Support messages | Retained as needed to resolve issues and maintain records |
| Security logs | Retained as needed for security, fraud prevention, and legal compliance |
| Marketing preferences | Retained until you unsubscribe or request deletion |
You may request deletion of your account or personal information by contacting Privacy@imathmate.com.
We use reasonable technical, administrative, and organizational measures to protect personal information, including encryption in transit, access controls, password protection, secure cloud infrastructure, account authentication, role-based access, monitoring for suspicious activity, and data minimization.
No online service is completely secure. Users should protect their login credentials and avoid sharing passwords. If you believe your account has been compromised, contact us immediately at Privacy@imathmate.com.
iMathMate may process and store personal information in countries other than your country of residence because our service providers, cloud hosting, AI providers, OCR providers, analytics, or support systems may operate internationally.
Where required by law, we use appropriate safeguards such as contractual data protection commitments, standard contractual clauses, data processing agreements, transfer impact assessments, encryption and access controls, and other legally approved transfer mechanisms.
Depending on your country, state, or region, you may have rights over your personal information, including:
To exercise your rights, contact us at Privacy@imathmate.com. We may need to verify your identity before processing your request.
If you are located in the European Economic Area, Switzerland, or the United Kingdom, you may exercise the following rights: access, correct, delete, or restrict your personal data; object to processing based on legitimate interests; object to direct marketing; receive your data in a portable format; withdraw consent at any time; and lodge a complaint with your local data protection authority.
Depending on your state, you may have specific privacy rights, including the right to know, access, delete, correct, and receive a portable copy of personal information, opt out of sale or sharing, opt out of targeted advertising, limit use of sensitive personal information, appeal a denied privacy request, and not be discriminated against.
In the last 12 months, we may have collected identifiers, customer records, commercial information, internet or network activity, approximate geolocation (country/region from IP), education-related information, inferences, and sensitive personal information (login credentials or child/student information only where necessary). We do not sell personal information. We do not knowingly sell or share personal information of children. California residents may contact us at Privacy@imathmate.com.
Where required by law, we honor valid browser-based opt-out preference signals such as Global Privacy Control. Where US children's privacy law applies, iMathMate requires verifiable parental consent before collecting personal information from children under 13.
If you are located in the Middle East — including Saudi Arabia, the United Arab Emirates, Qatar, Bahrain, Oman, Kuwait, or other jurisdictions with personal data protection laws — you may have rights including access, correction, deletion, restriction, data portability, withdrawal of consent, and the right to complain to a local data protection authority.
Where local law requires specific consent for children, marketing, sensitive information, or international transfers, iMathMate will seek such consent or use another legally permitted basis. Contact us at Privacy@imathmate.com.
iMathMate does not intentionally collect sensitive personal information unless necessary to provide the service, secure accounts, process payments, or comply with law. Sensitive information we may handle includes login credentials, children's personal information, student learning data, uploaded content that accidentally contains sensitive information, and payment-related metadata.
We use sensitive personal information only for permitted purposes and do not use it to infer unrelated characteristics about students.
We try to keep personal information accurate and up to date. You may update certain account information through your account settings. Parents, guardians, teachers, schools, or users may contact us to correct inaccurate information at Privacy@imathmate.com.
You may request deletion of your iMathMate account by using account settings (where available), contacting support, or sending a privacy request to Privacy@imathmate.com.
When an account is deleted, we will delete or anonymize personal information unless we need to retain certain information for legal, security, fraud prevention, dispute resolution, school compliance, tax, or accounting purposes.
Deleting an account may remove access to saved problems, progress history, learning roadmaps, subscriptions, quiz history, and personalized recommendations.
iMathMate may contain links to third-party websites, educational resources, app stores, payment providers, or other services. We are not responsible for the privacy practices of third-party services. Before using third-party services, review their privacy policies.
If you download iMathMate from an app store, the app store may collect information according to its own privacy policy. iMathMate may request device permissions such as:
You can manage permissions through your device settings. Some features may not work if required permissions are disabled.
If you enable notifications, we may send learning reminders, quiz reminders, progress updates, account messages, subscription updates, and important service alerts. You can disable push notifications through your device settings at any time.
We may create de-identified, anonymized, or aggregated information from personal information. This information does not identify you directly. We may use it to improve iMathMate, understand learning patterns, improve math explanations, improve quizzes, build better curriculum support, analyze product performance, conduct educational research, and report general usage trends.
We will not attempt to re-identify de-identified information except where permitted or required by law.
If a data breach or security incident affects your personal information, we will take appropriate steps to investigate, contain, and address the incident. Where required by law, we will notify affected users, parents, schools, regulators, or authorities.
We may update this Privacy Policy from time to time. If we make material changes, we may notify you by posting the updated policy on our website, showing an in-app notice, sending an email, or notifying parents, schools, or account administrators where appropriate.
The updated Privacy Policy will show the latest "Last Updated" date. Continued use of iMathMate after an update means you accept the updated Privacy Policy, where permitted by law. Where consent is required for a new use of personal information, we will request consent.
For questions, privacy requests, parental requests, school requests, or complaints, contact:
We collect only the information needed to provide and improve iMathMate
We use student information for learning, personalization, progress tracking, safety, and service improvement
We do not sell personal information or children's personal information
We do not use student personal information for third-party targeted advertising
We require parent, guardian, school, or legally valid consent where required
We allow users, parents, and schools to request access, correction, deletion, or restriction
We protect personal information using reasonable security measures
We aim to make privacy information clear and understandable
Contact our privacy team directly or explore the app for yourself.
